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A warm welcome to Koan Float, Float & Massage Center.
The following conditions apply to your booking/order.
It is important that you arrive at Koan Float at least 15 minutes before the start of your float and/or massage session(s), otherwise we will unfortunately be forced to shorten or cancel your session(s).
Cancellation Policy:
We understand if you have to cancel an appointment due to unforeseen circumstances. However, please notify us as soon as possible. If you wish to cancel an appointment, please cancel or change it at least 24 hours in advance. Should you do not do so, we will charge 100% of the price of your booked float and/or massage session. For reservations cancelled at least 24 hours (or earlier) in advance, Koan Float will do its best to arrange a substitute time on short notice. If you do not wish or cannot reschedule the already paid reservation, the paid amount will be paid out in the form of a Koan Float gift card.
Actions and vouchers/gift cards:
The price for actions on sessions and/or packages, in which the submission of a voucher is mandatory, is possible only upon submission of the voucher.If it is not present, the full amount will be charged.